Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Yes, we can do.
Yes, we offer free standard shipping within the United States on all orders above $35.
It depends on where you are and the shipping option selected at checkout. Delivery details will be provided in your confirmation email. Please allow 24 to 48 hours processing time.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
You can track your order in one of 3 ways:
1. We will send you an email confirmation with a tracking number once your order ships. Click on either the tracking number on your email or "View Order" to view live tracking information.
2. You can also track your order from your account by simply clicking on the tracking number. you'll be routed to the shipper's website for live shipment and up to date tracking information.
3. A third way to track your order is by downloading the "Arrive" app on your order confirmation page. This App gives you live status of your order from payment status to delivery status.
If the tracking says your order has been delivered but you haven't received it, it might still be at your carrier's local delivery hub in your area. Please note that the delivery driver may deliver your order in your absence at their discretion. We are not responsible for items that are lost or stolen once the carrier confirms delivery.
We always strive to ensure our customers love our products, but if you do need to return an order, we’re happy to help. Sign into your account and click on "Returns Center" to start the return process. If you didn't create an account, we've got you covered. Just visit the Returns Center from the hyperlinks in the footer section. To learn more about our returns policy, please visit our Returns Policy Page.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
No worries. Select Recover password" on the login/signup page then enter your email address and press submit. We'll send you an email with a link to reset your password.
Yes, you can update your password, email address, shipping or billing address and payment options by logging into your account.
We accept credit and debit cards from most credit card providers such as Visa, MasterCard and Amex. We also accept Ipay and Paypal.